Shareholder Services Registered Shareholders If you hold physical stock certificates, or if your stock certificates have been electronically registered with our transfer agent, Computershare Inc., you are a registered shareholder. Visit www.computershare.com/investor 24 hours/day, 7 days a week to: Get answers to frequently asked questions on transfer instructions Check account balances and transaction history Manage your dividends Elect to participate in the Computershare Investment plan (CIP), a bank-sponsored direct stock purchase and dividend reinvestment plan Select e-delivery of statements and tax documents Update your address and account information Download forms (tax, transfer of ownership, etc.) Please direct requests for program materials directly to Computershare Shareholder Services: Telephone Inquiries: United States & Canada: 1-800-736-3001 International Inquiries: 1-781-575-3100 (Service representatives available 8:30am-6pm (ET) Monday-Friday) Email Inquiries: webqueries@computershare.com Website: www.computershare.com Mailing Address: Computershare Attn: Shareholder Services P.O. Box 505000 Louisville, KY 40233-5000 Courier Mailing: Computershare Attn: Shareholder Services 462 South 4th Street, Suite 1600 Louisville, KY 40202
